Established in 2004, GlobeWest is at the forefront of designing, importing and wholesaling beautiful and 'on trend' contemporary furniture and homewares. GlobeWest is focused on building a long term, sustainable business and achieving a leading position in the market.

The Opportunity

The role of Assistant Product Manager is primarily to provide administrative support in delivering successful product launches to a high standard by meeting deadlines & delivering to the company's critical path. Reporting to the Product Manager you will assist in all aspects of product set up, costing support, swatch ordering, and item master maintenance and image management. This role will also manage the processing and resolution of any product claims.

Key Responsibilities

• Set up of new products and preparation of costings

• Ensuring all data entry information is accurate, up to date & maintained

• Managing product photo shoots

• Product image asset management to ensure they are correctly labelled and filed

• Launch support, including catalogue and sales tools briefing and proofing, point of sale ticketing

• Monitoring swatch stock levels to meet demand, including ordering and managing supplier lead times

• Speedy resolution of product related quality issues for customers

• Raising sample and spare part orders, including liaising with all relevant internal and external departments

• Generating credit claim requests with suppliers and negotiate reimbursement

• Liaising day-to-day with international suppliers to ensure critical paths and timelines are met

• Ensuring that all internal and external email communication is responded to in 24-48 hours

• General administration duties for Product team

About You

• A proven track record as a proactive assistant

• Highly organised, with a flexible 'Can Do' approach

• At least 3 years previous experience in product management is an advantage

• Demonstrated proficiency in excel (intermediate) and data entry

• Experience with Photoshop and Illustrator

• Ability to work in fast paced, deadline driven environments

• Strong organisational and time management skills including solid attention to detail

• Proven analytical and problem-solving skills

• Experience managing multiple projects simultaneously and meeting tight deadlines

• Exceptional communication skills

• Knowledge of the furniture/interior design industry is preferable

• Bachelor's degree in Business, Marketing, or related field preferred

• Full Australian working rights required (no sponsorship available)

What can GlobeWest Offer you

• Appealing staff discount offered on beautiful product

• Work for an amazing business with inspiring cross-functional teams and stakeholders

• Open and Friendly culture with regular social activities

• Wellness Initiatives – flu shots, fresh fruit delivered on-site, Employee Assistance Program, WFH

• Regular business updates from our Senior Management Team

• Competitive remuneration offered commensurate with experience