State Manager
Lead a growth-focused State team at GlobeWest, blending design passion with people leadership. Drive sales, nurture partners, and create outstanding showroom experiences.
Established in 2004, GlobeWest is at the forefront of designing, importing and wholesaling beautiful and 'on trend' contemporary furniture and homewares. GlobeWest is focused on building a long term, sustainable business and achieving a leading position in the market.
The Opportunity
This is the opportunity for a proven State Manager to join a company that celebrates creativity, champions collaboration, and is driven by a deep love of design.
As a key member of our team, first and foremost, you will be a natural leader with a strong entrepreneurial spirit and a wealth of life experience.
Reporting to the Head of Sales, in this showroom based role, you will be responsible for the leadership and development of the state understanding of products, company procedures and client interactions.
You’ll be a self-starter who can readily create rapport with people at all levels whilst keeping sight of the bigger picture.
You will drive sales growth across all customer categories by servicing and nurturing existing GlobeWest customers as well as proactively prospecting new opportunities and customers to promote GlobeWest products. You will drive and be accountable for a quality customer service experience of visitors to the GlobeWest showroom.
Key Responsibilities
Responsible for driving sales growth across the State
Ensuring the state sales targets are met on a monthly and annual basis
Implementing a strategic business plan that expands the company’s customer base and ensures its strong market presence
Welcome clients into the showroom, ensuring great customer experience and in-depth product knowledge is delivered to our customers and their clients as well as the public
Utilise interior design skills to assist clients with product selections for interior design and styling projects
Collaborate with other State Managers to develop innovative offers for the sales team to present to customers and to encourage continuous improvement
Responsible for regular review of the team’s customer portfolio to ensure an optimal mix of Growth, New, Reactivate and Maintaining customers to ensure targets are met
Train and coach the team, ensuring clarity on job expectations and celebrating successes
Responsible for building and maintaining of relationships with key clients and ensuring new and emerging clients are served with the highest level of customer service is critical to the success of this role
Confident with introducing GlobeWest to new business opportunities
Build and maintain strategic partnerships with stockists to strengthen the accessibility of the GlobeWest brand to end users
About You
You will have a flare for design and an appreciation for beautiful furniture. Your excellent written and verbal communication will enable you to work effectively with diverse segments of the business’s clientele. A proven track record of business growth and profitability will be essential to your success in this role. You must be a team player able to support and work with the State team as required. Strong computers skills including (MS Word, Excel, PowerPoint and Outlook are essential)
What GlobeWest Can Offer You
Work for an amazing business with inspiring cross-functional teams and stakeholders
Flexible working arrangement, understanding of work life balance
Open and Friendly culture with regular social activities
Wellness Initiatives – flu shots, fresh fruit delivered on-site, Employee Assistance Program and more
Regular business updates
Competitive remuneration offered commensurate with experience
Appealing employee discount offered on beautiful product
Active social committee
- Department
- Showroom
- Role
- State Manager
- Locations
- Springvale